Faclon Motorcycle Tours - Terms and Conditions

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We wander for distraction, but we travel for fulfilment - Hilaire Belloc

Terms and Conditions

The Terms and Conditions refer solely to the Faclon Motorcycle Tours. Other products that you may find on this website are sold under trading name of Falcon and have a separate T&Cs.

Deposit

A deposit of £100 per person should be submitted with your completed booking form. On receipt, a booking confirmation will be issued; confirming your place on the tour, and showing the date your balance becomes due. Tours booked within 30 days of departure for UK tours (60 days for European tours) will require payment in full at the time of booking.

Balance of Payment

Whenever possible communication will be carried out by email, we do not send a final invoice, so please note that we request the balance of payment for your tour one calendar month prior to departure for UK tours and 2 calendar months prior to departure for European tours. Late payment may result in the loss of your deposit and cancellation of your tour.

Surcharges

Circumstances beyond our control may dictate an increase in the cost of your tour. Any increase less than 2% of the published price will be absorbed within the original price any increase over 2% we may need to add to the final invoice.

If You Cancel

All cancellations must be in writing and the following terms apply:

If We Cancel

We reserve the right to cancel any tour however, this would only become necessary in exceptional circumstances. In such an event, we would hope to offer you an alternative. If this were not possible or acceptable, we would issue a full refund. Falcon Motorcycle Tours will not be held responsible or offer a refund/ compensation in any of the following situations: war, riots, civil unrest, terrorism, natural disaster or any unforeseen cancellations due to industrial disputes and/or weather.

Tour Charges

Arrangements for your tour are made months in advance. It is therefore inevitable that changes can occur. In most cases, these changes will be minor and will not affect your holiday. However, in the event of a major change, we will advise you immediately and you may then (a) continue the tour with the new itinerary, (b) accept an alternative of the same or similar value, or (c) cancel your holiday with a full refund.

Financial Protection

In accordance with the Package Travel, Package Holiday and Package Tour Regulations 1992 and EC Directive 90/314EC all monies will be kept in trust until such times as your tour is complete.

Our Responsibilities

We accept responsibility for supplying as near as physically possible a tour package as described in our Tour Brochure. We are unable to control any deficiencies in services due to local conditions, maintenance, industrial dispute or weather.

Your Responsibilities

Complaints Procedure

In the event of a complaint, in the first instance, you should approach the tour representative. If you still consider that your complaint has not been properly addressed, you should put your comments in writing and send them to:

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